Tech & Customer Service Support

CUSTOMER SUPPORT

Non Technical Questions, Billing & Order Questions, Registration, Warranty, Military Discount Questions

To assist Customer Support for Returns fill out return form here. For all other questions email customerservice@softstartusa.com.

 

TECHNICAL SUPPORT 

For Wiring Diagrams & Installation Questions Only

There are 4 ways to contact us: 

Check FAQs, Wiring Diagrams, and Instructions. Click here: https://softstartusa.com/support

OR

Open a ticket at: https://www.softstartrv.com/support-ticket

OR

You may also send an email to support@softstartusa.com

OR 

You may call us:

(561) 823-0100

  • Press 1 for Technical Support. . . Installation help, troubleshooting, or questions about whether the product will work for you. . .  

  • Press 2 for Customer Service. . . Returns, military discounts, shipping, billing, address changes, or refunds. . .  

  • Press 3 for Retail Sales or online product purchases. . .  

  • Press 4 for Wholesale Sales. . . New dealers or distributors. . .  

  • Press 5 for Trade Shows, Promotions, Marketing, or JVP commissions. . . 

  • Press 9 to hear these options again.

Hours: 

Mon–Sat, 9:00 AM to 5:00 PM EST — Closed Sundays

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Wiring Diagrams & Instructions

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Returns

To assist Customer Service support about Returns. Please fill out return form.

CLICK TO FILL OUT RETURN FORM
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Register & Warranty

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FAQ

CREATE SUPPORT TICKET

You can sign on to track your tickets or you can click Create new ticket as guest below.

Please click this link to open webpage to open ticket https://www.softstartrv.com/support-ticket