Tech & Customer Service Support
CUSTOMER SUPPORT
Non Technical Questions, Billing & Order Questions, Registration, Warranty, Military Discount Questions
To assist Customer Support for Returns fill out return form here. For all other questions email customerservice@softstartusa.com.
TECHNICAL SUPPORT
For Wiring Diagrams & Installation Questions Only
There are 4 ways to contact us:
Check FAQs, Wiring Diagrams, and Instructions. Click here: https://softstartusa.com/support
OR
Open a ticket at: https://www.softstartrv.com/support-ticket
OR
You may also send an email to support@softstartusa.com
OR
You may call us:
FOR SOFTSTARTRV TECHNICAL & INSTALLATION SUPPORT:
Call 561-724-2688
Hours: Mon–Sat, 9:00 AM to 5:00 PM EST — Closed Sundays
FOR SOFTSTART HOME, SOFTSTART MARINE, SOFTSTARTUP, AND ALL OTHER PRODUCT TECHNICAL & INSTALLATION SUPPORT:
Call 915-235-6056
Hours: Mon–Sat, 9:00 AM to 5:00 PM Mountain Time / 11:00 AM to 7:00 PM Eastern Time — Closed Sundays
Returns
To assist Customer Service support about Returns. Please fill out return form.
CLICK TO FILL OUT RETURN FORM
Register & Warranty
CREATE SUPPORT TICKET
You can sign on to track your tickets or you can click Create new ticket as guest below.
